Tickets, Registration and General Questions
The exhibition at the LA Convention Center is open during the following times:
Friday, May 29 10:00AM - 7:00PM
Saturday, May 30 10:00AM - 6:00PM
Sunday, May 31 10:00AM - 5:00PM
Dwell on Design LA takes place in the South Hall of the Los Angeles Convention Center in downtown LA, located at 1201 South Figueroa Street, Los Angeles, CA 90015.
Tickets are available on-site. You do not need to purchase online in advance. However, purchasing online in advance will save you time and money, and it will help you avoid waiting in line to buy at a ticket on-site. Simply bring your printed confirmation email and collect your badge to enter the exhibition.
Yes. During the registration process, prior to the payment screen you will see a button "Add Another Registrant". This enables you to add multiple attendees (each with a different ticket combination if desired) to a single credit card transaction. Once you have included everyone in your party you can use the "Proceed to Checkout" button to complete a single transaction.
Please note that everyone attending Dwell on Design LA must be fully registered. There are no "plus ones" or "guests" or anonymous attendees. Each individual attending the show receives a name badge which can be collected at the LA Convention Center. A name badge is required for entry.
Yes, we do have a special student/educator pass. As a gesture to our educators, future designers, artists, builders, and planners, we are proud to offer a discounted student/educator 3-Day Pass for all educators and currently enrolled students.
We do not mail badges. Badges are collected in person at the show from the pre-registration area in the South Hall of the LA Convention Center. You can save time by registering in advance rather than at the show. Bring your confirmation email (which includes a barcode) to the LA Convention Center and we will print your badge on-site.
Your confirmation email was most likely filtered into your spam folder OR your Internet provider completely rejected the email as spam (bounced back to us) and the message has not even reached your spam folder.
We apologize for the inconvenience, but almost all cases of non-receipt of confirmation email are a function of spam blocking or blacklisting by email software or Internet service providers. For example registrants who use Earthlink, Gmail and Yahoo sometimes discover that their spam filter has either trapped or blocked the confirmation email.
Some email providers allow you to create a "White List" of approved email addresses from which you can receive correspondence. Confirmation emails are sent from firstname.lastname@example.org.
For further assistance, please contact the Help Center at 508-743-8593 or 877-779-3218 or DwellOnDesign@xpressreg.net.
To change your existing registration, to review your registration information, or to have your confirmation resent, use the Registration Resource Center! This online service offers you the ability to add/make changes and review your existing registration, invite a colleague or friend to register, get a copy of your registration receipt, or resend your confirmation. Get started here
For additional assistance, please contact the Help Center at 508-743-8593 or 877-779-3218 or DwellOnDesign@xpressreg.net.
In order to receive a refund (less a $25 administrative fee regardless of the reason) of your Dwell registration fee, your cancellation request must be received via email to DwellOnDesign@xpressreg.net on or prior to April 24, 2015. No refund of any kind, for any reason, will be given for Dwell cancellation requests received after April 24, 2015. No exceptions.Substitutions are allowed with written permission from original registrant.
For substitution requests, send an email to DwellOnDesign@xpressreg.net on or prior to April 24, 2015. No substitutions will be allowed after April 24, 2015.
The cancellation policy you agreed to during registration applies to all tickets purchased.
Unfortunately processing fees are incurred with third-party providers when cancellations take place – we are unable to waive these fees as they are not charged by Dwell and are beyond our control.
Children are welcome all three days of the show. Any child who is 12 years old or younger is entitled to free admission when accompanied by an adult. Strollers are allowed.
Unfortunately, you may not bring your dog into the Los Angeles Convention Center, unless it is a service animal.
By entering the event, you are acknowledging and granting consent that you and any minors in attendance with you, may be filmed, photographed, and/or recorded. These images and materials may be utilzed for future Dwell Media, LLC promotional purposes.
Attendees are allowed to photograph throughout the show floor. Professional photography and filming crews must obtain permission from show management prior.
Tickets for these tours are available online in advance via "Tickets & Registration" under the "FOR VISITORS" link in the navigation bar. Unless a home tour sells-out, we will have tickets available for sale on the day of the tour. Note, we do expect home tours to sell-out in advance.
We do not mail out home tour tickets. A printed guide and other materials will be distributed at a convenient Headquarters location on the morning of your home tour. The printed guide you receive on that day will act as your ticket and must be presented at each home.
The address and opening hours of the Headquarters location will be published at DwellonDesign.com one week prior to the tour. Please check back on the home tour pages at that time. Additionally, an email containing the address and opening hours of the Headquarters will be sent to all confirmed home tour registrants one week before the tour. If you do not receive a confirmation email please check your email spam filter. We will be using the email address you provided during registration to notify you of the location of the staging area for your tour.
Also, please note that the printed guide we provide cannot be used as a navigation guide between homes. We highly recommend attendees bring a GPS device or a printed map such as a Thomas Guide.
A home Tour ticket allows you to explore inside the homes. You don't just look from the outside!
Our Home Tours are very popular and always sell out.
The photography policy allows simple personal-use photography (not for publication) with pocket cameras or cell phones. Tripods, professional cameras and lighting equipment cannot be used in any home. We cannot guarantee that personal-use photography is permitted in any particular home.
When you arrive at the Headquarters location on the morning of the tour we will provide a printed guide that identifies the location of the homes. Also, please note that the printed guide we provide cannot be used as a navigation guide between homes. We strongly recommend ticket holders bring a GPS device or Thomas Guide to aid in navigation between homes.
This is someone's private home and so we would prefer that you look but not touch.
Sensible shoes, like athletic or flats, for steepness and personal safety.
We provide booties at every home. Some home owners may have a “shoes off” policy in addition to use of booties.
Home owners typically do not allow use of their restroom during the tour (have you ever had 500 people through your bathroom?)
For insurance reasons any child under the age of 6 cannot attend the home tour. Any child over the age of 6 attending the home tour needs to be accompanied by an adult and will require his or her own ticket. A ticket for a child is the same price as a ticket for an adult. No children, of any age, are admitted for free on the home tours.
A home tour ticket includes a one-day show pass for either Saturday OR Sunday. It is unlikely that you will have enough time to explore all of the homes and also see all of the exhibition in a single day.
In order to receive a refund (less a $25 administrative fee regardless of the reason) of your Dwell registration fee, your cancellation request must be received via email DwellOnDesign@xpressreg.net on or prior to April 24, 2015. No refund of any kind, for any reason, will be given for Dwell cancellation requests received after April 24, 2015. No exceptions. Substitutions are allowed with written permission from original registrant. There are no refunds or substitutions for any other Dwell on Design registration Fees.